How Watsco is building a new business model with IoT

Watsco wanted to create an “HVAC check engine light” that would let contractors and system owners diagnose and report on A/C system issues before an outage to reduce unnecessary truck rolls. Yet, building IoT capabilities in-house proved difficult, as connectivity was unreliable and the device certification process was too long. Building prototypes of A/C sensors on Particle’s platform, Watsco quickly realized that the Particle platform made it much easier to bring a connected product to market at scale. Particle abstracted all the complexity of building an IoT product , and allowed Watsco to focus on solving customer problems, not fixing connectivity issues.